Contact Us
Emergencies
850-891-4YOU (4968), TDD - 711
Call 24/7 for Power Outages/Repairs, Downed Power Lines, Water or Sewer Repairs,
Gas Repairs.
Customer Service
850-891-4YOU (4968), FAX - 850-891-0901, TDD -
711
If you have a question about your account, call Customer Account Services between
7:00 am and 7:00 pm,
Monday-Friday (except holidays) or Ask a question via the internet.
Utility Customer Service
Walk-In Center
Hours: 8:00 am to 5:30 pm Monday-Friday
Frenchtown Renaissance Center
435 North Macomb St.
Download map (PDF)
Send written inquires to:
Utility Customer Services
300 South Adams St. Box A2
Tallahassee, FL 32301
Where to Mail Your Utility Payments
City of Tallahassee
600 N. Monroe Street
Tallahassee, FL 32301-1262
Other Important Numbers
| Utility Locations, Call Before You Dig | 800-432-4770 |
| Stormwater Permitting | 850-891-7100 |
| Water/Sewer Tap & System Charges & Availability | 850-891-4YOU |
| Street Lights - New Installation or Outage | 850-891-4YOU |
| Reporting of Illicit Discharges & Improper Dumping | 850-891-4YOU |
| Solid Waste Customer Service - Residential | 850-891-4YOU |
| Solid Waste Customer Service - Commercial | 850-891-5262 |
| Billing Inquires (all) | 850-891-4YOU |
| Energy Audits | 850-891-4YOU |
| Cable Regulations | 850-891-8292 |
| Environmental Services | 850-891-8852 |
Utility Administration Contact Information
Electric Utility
Water Utility
Gas Utility |
Solid Waste Services Energy Services Utility Business and Customer Services |