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Call Before You Dig

Call Before You Dig, 800-432-4770Those planning to dig (especially in the vicinity of buried utility lines, pipes or cables) should remember these points:


Frequently Asked Questions
For more information please visit the Sunshine State One Call website.

  1. Who is required to notify Sunshine State One Call?
    Anyone who intends to excavate (disturb the surface of the earth) in Florida, unless a specific exemption listed in s. 556.108, F.S., applies.
  2. I've hit a facility; what do I do now?
    Whether there is visible damage or not, you must stop excavating. If lives or property are in danger, call 911 immediately. Then notify the owner of the affected underground facility directly. Excavators and members may access the emergency contact book using Internet Ticket Entry. Others can call Sunshine State One Call at (800) 638-4097.
  3. When can I remove the flags or other physical markings on my property?
    Flags or other physical markings are valid for 20 calendar days. Flags or other physical markings that are no longer valid may be removed. Removal of valid flags or other valid physical markings is a misdemeanor.
  4. Is this service just required for businesses?
    No. If you're beginning a home improvement project that requires digging or adjusting the grade of your property, Sunshine State One Call (SSOCOF) recommends that you call (800) 432-4770 before digging if you don't know where underground facilities are located on your property.

    Note: Homeowners are exempt from calling SSOCOF unless they are excavating in the utility easements or where underground facilities are located. Typical home improvement projects that can lead to serious damage include putting up a fence, mailbox post, swing set or clothesline pole; building a deck or room addition; and planting a garden, trees or shrubbery.
  5. What do the markings mean?
    Temporary markings play an important role nationwide for contractors, construction crews, homeowners and any others involved with excavating on a particular property. They are all part of the American Public Works Association's (APWA) Uniform Color Code, used to indicate the exact locations of underground utility lines.

    Here's what the colors signify: 

Back HoeCity of Tallahassee crews use a water-based spray paint to show utility locations at all necessary points. That means you may see lines, circles and arrows on lawns, streets, driveways, easements, curbs or construction sites.

Usually, if there's a lot of work activity or heavy equipment on a construction site, utility crews will also use small, color-coded flags that correspond to the paint colors. These are more visible to equipment operators, although they often fall prey to vandals, children, lawnmowers and errant bulldozers.